Family Dollar Stores Recalls Optimus Tower Quartz Heaters

May 9, 2013



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Family Dollar Stores is recalling over 19,640 of its Optimus Tower Quartz portable heaters due to danger of overheating and posing a fire hazard to consumers. Although there are no reports of injury or fire, there are 10 reported instances of product overheating. Read more.

Family Dollar Stores Recalls Portbable Heaters

Recall Date: May 9, 2013
Recall Number: 13-186

WASHINGTON, D.C.- Consumers should stop using this product, which is being recalled voluntarily, unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Recall Summary:

Name of product: Portable Heaters

Hazard:  The heaters can overheat posing a fire hazard.

Remedy: Consumers should immediately unplug and stop using the heaters and return the product to any Family Dollar Stores location for a full refund.

Consumer Contact: Family Dollar Stores at (800) 547-0359 from 8:30 a.m. to 5 p.m. Monday through Friday, or online at www.familydollar.com, then click on Product Recalls in the Help section at the bottom of the page.

Recall Details
Units: About 19,640

Description: Optimus Tower Quartz Heaters are portable electric tower heaters that are about 10 inches wide, 25 inches tall and 9 inches deep. The heaters have a white metal casing with a white plastic top, a wire cage protecting the heating elements and vent slits at the bottom. The front section of the top has the brand name Optimus, a power light, a caution light and two dials. One dial turns the heater on or off and selects the power of either 750 watts or 1500 watts. The other control knob selects the heat range between high and low. The rear section of the top has fire, high temperature and shock warnings and diagrams of the heater being used in 750 watt mode and 1500 watt mode. Model number “H-5232” is on a silver sticker on the bottom of the heater below the words “Optimus” and “Quartz Heater.”

Incidents/Injuries: Family Dollar Stores has received 10 reports of overheating, including some reports of temperature knobs melting. The firm has not received reports of injury, fire or property damage.

Sold exclusively at: Family Dollar Stores from September 2012 through December 2012 for about $35.

Importer: Family Dollar Services Inc., of Matthews, N.C.

Manufactured in: China

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